Health fund claims

We can claim your private health fund rebate on the spot through our Tyro system, so you only pay the gap. Please bring your health fund card to each appointment.

Payment

All accounts are to be settled on the day of consultation. We accept:

✓ Cash
✓ EFTPOS
✓ American Express
✓ MasterCard
✓ Visa
✓ Tap and phone payments

Referrals

You don't need a referral to see a podiatrist. If you're claiming through Medicare (a GP chronic condition management plan), the Department of Veterans' Affairs or Return to Work SA, please bring your referral to your first appointment. For Medicare claims, we can process your rebate on the spot in most cases.

NDIS

We see NDIS participants. Please let us know when booking and bring your plan details to your first appointment.

Concessions and additional fees

Concession rates are available to Health Care Card holders, pensioners, government Seniors Card holders and full-time tertiary students. Cards must be presented to claim a concession. Some treatments, such as laser and shock wave therapy, may have additional fees. We'll talk these through with you before treatment.

Deposits

When you book online through our website or HealthEngine, we take a deposit of 50% of the consultation fee to secure your appointment. It’s applied to the cost of your visit. Shock wave therapy bookings don’t need a deposit. If you need to cancel, the deposit is either held towards your next booking or put against the cancellation fee.

Cancellations and rescheduling

We ask for at least 24 hours' notice if you can't make your appointment, so another patient can use that time. If you can't keep your booking, we'd much rather you reschedule than cancel. We understand things come up at short notice, so just give us a call on 08 8363 4588. A cancellation fee applies to missed appointments, or to late cancellations that aren't rescheduled.

Access

We have a wheelchair-accessible car park. Please note the clinic doesn’t have a wheelchair-accessible toilet. If you have any access needs, give us a call on 08 8363 4588 before your visit and we’ll do our best to help.