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Clinic Policies

Private Health Insurance

On the spot claims are available through our HICAPS system. Please bring your private health insurance card to your appointments to access this service.

All accounts are to be settled on the day of consultation.

We accept:

✓ Cash
✓ Cheque
✓ American Express
✓ MasterCard
✓ Visa


A doctor’s referral is not generally required unless you are claiming your treatment through Dept. of Veteran’s Affairs, Workcover or Medicare (EPC).


Concession rates are available to Health Care Card, Pensioners, government Seniors Card holders and full time tertiary students. Cards must be presented to claim a concession.


If you need to cancel an appointment, we appreciate as much notice as possible, to allow us to offer the time to someone else. Missed appointments will be charged.

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